At Reliason, we understand that dedicated, ongoing support is essential to helping you maximize your investment in our benefit administration solutions. Our Technical Support team represents an extensive background in the software and benefits administration fields. Your business and your customers cannot be put on hold. Should you face a mission-critical challenge, our consultants can access your system remotely, assist online and perform diagnostics. With a high level of commitment to provide quality support and meticulous attention to all client issues regardless of company size. our team has a reputation for consistently going the extra mile to serve our customers.
OBIEE Support Services
Installation of OBIEE / OBIA / Informatica / DAC
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BI/Data Warehousing Support and Maintenance
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End-to-end data warehouse support and maintenance
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Reports development as per business request
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ETL Mapping development as per business requirement
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ETL/Reports Tuning
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ETL Schedule / Monitoring
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Enterprise-wide security strategy
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Data monitoring
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Data maintenance routines
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ETL Tool Administration
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BI Tool Administration
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BI Release management
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Informatica and DAC Administration
Remote System Administration
We also offer a Remote System Administration service for Ebusiness Products. As companies increasingly look at ways of optimising their resources, many are making the decision that the system administration tasks required for Ebusiness Products can be effectively carried out by partnering with Reliason.
Consulting services
We can provide consulting, on-site or remote, at competitive rates.
We also provide:
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Incidence Management
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Preventive Maintenance
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Predictive Maintenance
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Adaptive Maintenance
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Release Management
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Knowledge Management