Reliason’s Oracle DBA Services – Overcoming Database Management Challenges You can be at peace as your critical database is receiving the best possible support With Reliason, you are provided a DBA team that supports diverse technical backgrounds and complex business environments. Our experience represents every business industry and market. Our experience represents most technologies and database domains. From SMBs to Fortune 1000 firms, Reliason services have provided the right DBA skill mix to monitor and manage from small database environments to large and complex enterprise database environments. Rely on a service that provides an expert team of DBAs with a composite skill mix to support any enterprise database centric organization. We provide/support complex database applications across all major platforms.
Oracle DBA Services
Our Remote DBA services lead the industry in database administration and 24×7 support for SQL Server, Oracle, MySQL, DB2 and Big Data.
Key Oracle DBA Services
Our Oracle DBA services are delivered in onsite, remote, or in a hosted, managed environment. Services include:
Senior Database Consulting Services
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Remote Database Managed Services
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System Administration Services
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Customized Software Development
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On-Demand Emergency Administration Services
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Oracle Real Application Clusters Implementations
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Oracle Partner & Authorized Reseller
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Improved application performance, scalability, and end-user experience
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Oracle Database Upgrades and Migrations
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Remote DBA support
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Database monitoring – 24/7 proactive monitoring to minimize outages
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Database Hosting Services
Reliason Support Package
Reliason provides comprehensive, 24×7 remote DBA support
| Service | Basic | Silver | Gold | Diamond |
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| Support hours | 9am–5pm, Mon-Fri | 8am–6pm, Mon-Fri | 24 x 7 | 24 x 7 |
| Application and Database Support & maintenance |  |
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| Command Center for immediate response | |
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| On site support for projects (with additional charges) | |
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| Service as per ITIL, SAS70 & ISO9001 standards | |
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| Comprehensive initial health check exercise | |
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| Full Access to manage your system yourself | |
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| Dedicated account manager | |
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| Service levels guaranteed by SLA | |
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| Full daily health check |  |
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| Test, dev and standby db support included | |
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| Daily hot backup | |
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| Out-of-hours scheduled maintenance | |
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| Monthly management report | |
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| Out-of-hours production issue call-out | |
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| Unlimited Upgrades & patching | |
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| Fornightly Instance Clone | |
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| Proactive Oracle CPU & Security Patching | |
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| Customized setup & configuration | |
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| Product migration support & consulting | |
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| Minimum contract period | 3 months | 3 months | 1 month | 1 month |
| Included anytime extra Application Administration man hours (Can be utilized for Patching,Bounce,Config setup,etc) | 5 hours | 30 hours | 100 hours | Unlimited |
Cross-Platform Remote DBA Support
We support complex database applications across all major platforms:
