Oracle DBA Services

Our Remote DBA services lead the industry in database administration and 24×7 support for SQL Server, Oracle, MySQL, DB2 and Big Data.

Reliason’s Oracle DBA Services – Overcoming Database Management Challenges You can be at peace as your critical database is receiving the best possible support With Reliason, you are provided a DBA team that supports diverse technical backgrounds and complex business environments. Our experience represents every business industry and market. Our experience represents most technologies and database domains. From SMBs to Fortune 1000 firms, Reliason services have provided the right DBA skill mix to monitor and manage from small database environments to large and complex enterprise database environments. Rely on a service that provides an expert team of DBAs with a composite skill mix to support any enterprise database centric organization. We provide/support complex database applications across all major platforms.

Key Oracle DBA Services

Our Oracle DBA services are delivered in onsite, remote, or in a hosted, managed environment. Services include:

  • Senior Database Consulting Services

  • Remote Database Managed Services

  • System Administration Services

  • Customized Software Development

  • On-Demand Emergency Administration Services

  • Oracle Real Application Clusters Implementations

  • Oracle Partner & Authorized Reseller

  • Improved application performance, scalability, and end-user experience

  • Oracle Database Upgrades and Migrations

  • Remote DBA support

  • Database monitoring – 24/7 proactive monitoring to minimize outages

  • Database Hosting Services

24x7 Support from DBA Experts
100% Onshore DBA Solutions
Dedicated DBA Resources
Customized SLAs

Reliason Support Package

Reliason provides comprehensive, 24×7 remote DBA support

Service Basic Silver Gold Diamond
Support hours 9am–5pm, Mon-Fri 8am–6pm, Mon-Fri 24 x 7 24 x 7
Application and Database Support & maintenance Yes Yes Yes Yes
Command Center for immediate response Yes Yes Yes Yes
On site support for projects (with additional charges) Yes Yes Yes Yes
Service as per ITIL, SAS70 & ISO9001 standards Yes Yes Yes Yes
Comprehensive initial health check exercise Yes Yes Yes Yes
Full Access to manage your system yourself Yes Yes Yes Yes
Dedicated account manager Yes Yes Yes Yes
Service levels guaranteed by SLA Yes Yes Yes Yes
Full daily health check No Yes Yes Yes
Test, dev and standby db support included No Yes Yes Yes
Daily hot backup No Yes Yes Yes
Out-of-hours scheduled maintenance No Yes Yes Yes
Monthly management report No Yes Yes Yes
Out-of-hours production issue call-out No No Yes Yes
Unlimited Upgrades & patching No No Yes Yes
Fornightly Instance Clone No No Yes Yes
Proactive Oracle CPU & Security Patching No No No Yes
Customized setup & configuration No No No Yes
Product migration support & consulting No No No Yes
Minimum contract period 3 months 3 months 1 month 1 month
Included anytime extra Application Administration man hours (Can be utilized for Patching,Bounce,Config setup,etc) 5 hours 30 hours 100 hours Unlimited

Cross-Platform Remote DBA Support

We support complex database applications across all major platforms:

Contact Us to Schedule a Tech Call with an Oracle DBA Expert